Case Study: Evolve Physical Therapy achieves near-perfect payment collections and faster evaluations with Prompt

Evolve Physical Therapy transforms patient care and staff satisfaction with Prompt

Evolve Physical Therapy, a 20-provider practice with five locations, faced significant challenges with its previous EMR system, including inaccurate reporting, slow data retrieval, and time-consuming administrative tasks for its staff. These inefficiencies in practice management and clinician workflows prompted the search for a new solution, leading them to partner with Prompt Health.

By implementing Prompt's EMR platform, Evolve Physical Therapy achieved transformative results. The solution dramatically reduced evaluation time from 25 to 10 minutes and cut daily note-taking to under 30 minutes. Furthermore, Prompt enabled online payments and self-service check-in via kiosk, increasing the practice's payment collections to nearly 100%. The vendor's efficient system and supportive partnership led to vastly improved staff satisfaction and patient experiences.

Evolve Physical Therapy

Lou Ezrick

Owner