Case Study: Bacci & Glinn Physical Therapy improves compliance and reimbursement with Prompt Health

A Prompt Health Case Study

Preview of the Bacci & Glinn Physical Therapy Case Study

Bacci & Glinn Physical Therapy improves compliance and reimbursement thanks to Prompt

Bacci & Glinn Physical Therapy, a six-provider practice, was struggling with billing compliance and optimizing reimbursements. They only had the bandwidth to manually review a few charts per therapist annually, which limited their visibility and revenue. The practice turned to Prompt Health and its services, including Sidekick and Insight, to address this challenge.

Prompt provided the solution by using AI to enable seamless chart visibility and automated code selection. This technology helped the practice ensure coding consistency, diversify codes used, and identify previously unbillable time and missed codes. The implementation by Prompt resulted in improved compliance, significantly higher reimbursements, and served as a valuable learning tool for the entire staff on optimal coding practices.


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Bacci & Glinn Physical Therapy

Bob Bacci

President and Co-Founder


Prompt Health

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