Case Study: FYZICAL Sherman boosts efficiency and fills schedules with Prompt Health

60 patients a day 5-minute notes The EMR that keeps FYZICAL Sherman moving

The customer, FYZICAL Sherman, is a physical and occupational therapy practice facing significant growth. Its previous EMR system could not scale efficiently, leading to clunky, time-consuming documentation and administrative inefficiencies that hampered operations. To overcome this challenge, the practice turned to vendor Prompt Health and adopted its EMR software.

Prompt provided a template-driven solution that drastically reduced documentation time, with evaluations taking as little as five minutes. The implementation of features like a smart waitlist, automated billing error prevention, and detailed reporting tools streamlined scheduling and improved management. According to the customer, Prompt Health's platform paid for itself by enabling the practice to fill more appointment slots and operate a high-volume clinic with much greater efficiency.

FYZICAL Sherman

Sarah Whitworth

Certified Hand Therapist