Case Study: Waubonsee Community College achieves a more mobile-friendly, integrated communications platform with Promet Source

Waubonsee Community College boosts student access with Promet Source and 20,000+ enrolled learners

Waubonsee Community College, a community college serving the Chicago suburbs, faced significant challenges with its mywcc online portal. The platform was not mobile responsive, making it difficult for its over 20,000 students to access resources on their devices. Information was hard to find within outdated applets, leading to student frustration and a high volume of inefficient support calls to administrative staff. Promet Source was engaged to address these usability issues.

Promet Source rebuilt the mywcc portal on Drupal 8, ensuring full mobile responsiveness and creating a streamlined Resources page with enhanced search. They implemented a custom Audiences module to deliver personalized content to different user groups and integrated systems for single sign-on and email previews. The solution from Promet Source successfully transformed mywcc into a go-to resource, reducing administrative support calls and increasing student adoption through improved usability and mobile access.

Waubonsee Community College