Case Study: Wasatch Front Waste & Recycling District enhances user experience and streamlines reservations with Promet Source

Wasatch Front Waste & Recycling District reduces incoming calls for 90,000 residents with Promet Source

The Wasatch Front Waste & Recycling District faced challenges with an outdated WordPress website that was cumbersome to update and lacked integration with its seasonal container reservation program. The site's user experience and information architecture were also dated and inefficient. To address these issues, they partnered with Promet Source for a website redesign and upgrade.

Promet Source rebuilt the site using its Provus 2.0 design system on Drupal 9. The new solution included a flexible component-based design for easier content management and a complex, calendar-based reservation system integrated with online payments. The result for the Wasatch Front Waste & Recycling District was a significant reduction in incoming calls and major time savings for staff, providing residents with a modern, user-friendly website.

Wasatch Front Waste & Recycling District