Case Study: the U.S. Federal Government achieves faster, more accessible content management with Promet Source

U.S. Federal Government cuts user journeys from 7 clicks to 1 or 2 with Promet Source

The U.S. Federal Government, a vital agency providing research and information, required an overhaul of its outdated digital presence. Its website relied on manual coding, maintained separate mobile and desktop versions, and required up to seven clicks for users to find information. The agency engaged Promet Source to address these challenges and create a more engaging, navigable site.

Promet Source built a unified Drupal 8 platform for the agency, implementing SOLR search and a custom API for legacy system integration. The solution dramatically increased user engagement, reducing the typical user journey from seven clicks to just one or two. The new platform also allows content editors to update the site directly without IT support, significantly improving efficiency.

U.S. Federal Government