Case Study: Tampa General Hospital improves EMR security and speeds account provisioning with Prolifics

Prolifics and IBM Bring Modern EMR Identity Controls to Tampa General Hospital, Increasing Security and Improving Patient Care

Tampa General Hospital (TGH), a major teaching hospital, faced challenges with inefficient and insecure user identity and access management processes across its disparate systems. To comply with HIPAA requirements, improve operational efficiency, and decrease security risks, the hospital engaged vendor Prolifics to design and implement a customized solution using IBM identity and access management products.

Prolifics implemented a centralized solution using IBM Identity Manager, which automated account provisioning and de-provisioning by integrating with HR records. This reduced the standard time for account provisioning from 2-3 days to a few minutes, significantly improving efficiency and user experience. The solution enhanced security and compliance by ensuring role-based, need-only access for over 7,500 users and providing essential auditing capabilities. Prolifics' solution established a scalable foundation to support TGH's current operations and future growth.

Tampa General Hospital

Jason Powell

CSO