Case Study: Major Financial Services Providing Company in North America achieves modernized claims reporting with Prolifics

Major Financial Services Providing Company in North America - Customer Case Study

Major Financial Services Providing Company in North America, a global financial services institution with more than 100 years of experience, needed to modernize its online reporting after acquiring a competitor whose customers expected better service than the company’s legacy mainframe-based capabilities could deliver. The company turned to Prolifics to help improve reporting and analytics for benefits and retirement plans, with the solution built on Microsoft SQL Server 2014, SSRS, and Informatica PowerCenter.

Prolifics designed and implemented a scalable reporting platform with a custom data model, data warehouse, web services layer, and extensive report development to support over 600 million rows of data and more than 1 million claimants. The new self-serve solution delivers interactive reports in minutes instead of days, includes privacy controls and 99% uptime, and enabled the company to establish an internal Center of Excellence for ongoing maintenance and report creation.