Case Study: Leading Waste Collection and Recycling Services Providing Company achieves improved identity management and SOX compliance with Prolifics

Leading Waste Collection and Recycling Services Providing Company - Customer Case Study

The Leading Waste Collection and Recycling Services Providing Company, a major U.S. provider serving more than 2,800 municipalities and commercial customers, faced major identity and access management challenges after acquiring another firm and more than doubling in size. To centralize user access, meet Sarbanes-Oxley compliance requirements, and support self-service for a largely non-desk workforce, it turned to Prolifics and IBM Security Identity Management technologies.

Prolifics implemented a mature identity management framework with self-service access requests, manager recertification, single sign-on, automated provisioning, and approval workflows. The solution eliminated manual approvals, saving about 15 minutes per application per user and reducing access requests that once took days or weeks, while also improving audit readiness, strengthening contractor recertification, and enabling automated SOX reporting and more secure customer and supplier transactions.