Case Study: Keller Supply’s Kennewick Branch boosts sales and service with Prokeep

Keller Supply boosts re-engagement 13% with Prokeep

Keller Supply's Kennewick branch faced challenges with inefficient, error-prone communication methods like phone calls and emails, which slowed down sales and customer service. To address this, the branch implemented Prokeep, a messaging platform, to streamline interactions with its contractor customers.

By using Prokeep for texting, visual part identification, and broadcast promotions, the branch achieved faster and more accurate communication. The solution resulted in grown new accounts, improved customer satisfaction, increased event participation, and more efficient inventory turnover, making Prokeep an integral part of their profit-driving business strategy.

Keller Supply