Case Study: Johnstone Odessa increases online sales by 300% with Prokeep's broadcast text messaging

Johnstone Odessa increases online sales by 300% with Prokeep

The customer, Johnstone Odessa, an HVACR distributor, faced challenges in efficiently managing customer communications, delivery notifications, and marketing efforts as their business grew. To address this, operations manager Joel Rhodes implemented the Prokeep platform to streamline these processes.

Using Prokeep's broadcast text messaging feature, the team could send mass alerts and automated order status updates directly from their counter computers. This solution improved delivery efficiency and customer transparency. As a result, Johnstone Odessa increased its online sales by 300% and engaged with 7,500 customers through over 558,000 messages exchanged on the Prokeep platform.

Johnstone Odessa