ProKarma
95 Case Studies
Case Study: Vision Service Plans achieves 4x faster mobile performance with ProKarma
A ProKarma Case Study
VSP accelerates delivery speed with mobile-optimized website
Vision Service Plans (VSP), a healthcare benefits provider, needed a fast, mobile-optimized website that could deliver a strong user experience while supporting SEO, SSO, and frequent desktop-to-mobile updates. Its off-site hosted mobile solution caused slow performance, duplicated development work, long turnaround times, and high maintenance costs, making it difficult to keep pace with business and customer demands. ProKarma partnered with VSP to address these issues.
ProKarma implemented a new mobile-optimized website on in-house hosting and established a mobile governance model and distributed agile framework to streamline decision-making and maintenance. The result was an average page load time that was 4x faster, improved usability, lower support demand, and reduced development and maintenance costs. VSP achieved 100% ROI within 5 months and eliminated the annual third-party maintenance fee by moving support to an in-house role.
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