Case Study: Verizon achieves tax process automation and 500+ hours saved with ProKarma and Alteryx

Taxing process automated for telecom giant

Verizon, the telecom and media giant, faced a complex and highly manual tax reporting process across more than 200 tax managers and 260,000 annual tax returns. With data scattered across multiple systems, limited tracking and storage, and heavy reliance on individual knowledge, the tax department struggled with bottlenecks, reporting risk, and deadline pressure. ProKarma helped Verizon address these challenges using Alteryx for self-service analytics and automated workstreams.

ProKarma implemented training, coaching, and consulting to help Verizon adopt the new platform and optimize more than 80 workstreams across 10 teams. The result was over 500 hours saved annually through automation, along with improved accuracy, better documentation for compliance, and stronger team productivity. With ProKarma’s support, Verizon’s tax department gained greater visibility, earned recognition internally, and hit deadlines with more breathing room.

Verizon