Case Study: Charter Communications achieves higher-ROI software delivery with ProKarma DevOps

Large telco achieves higher-ROI software delivery

Charter Communications, the second-largest cable operator in the U.S., needed a faster, more effective way to develop new features for its customer portals. With these portals serving as key touchpoints for billing, account management, and digital content access, Charter wanted to improve delivery speed and customer experience. ProKarma helped the company bridge the gap between development and operations through its DevOps services.

ProKarma guided Charter Communications through a DevOps implementation and built an automated build process for its development teams. The solution included automated deployments, troubleshooting, continuous integration, monitoring, cloud infrastructure management, load testing, and automated monitoring for customer-facing portals. As a result, Charter achieved a cultural shift to DevOps, enabled continuous delivery of software updates, and increased ROI for its customer-facing portals.

Charter Communications