Case Study: Largest Cruise Corporation automates crew international calling with ProKarma

Custom mobile app automates international calling aboard cruise line

ProKarma worked with the Largest Cruise Corporation, one of the world’s biggest cruise operators, to solve a costly and inefficient process for crew members making international calls while at sea. The company needed a simple mobile app to replace physical calling cards and help crew stay connected with friends and family from remote international waters.

ProKarma delivered a custom mobile app and secure online portal that let thousands of crew members buy calling time from their cabin, manage access codes, and view live rates, purchase history, and error reporting. The solution streamlined international calling by eliminating physical currency and printed pin cards, but the case study does not provide specific quantitative results.