Case Study: World’s Largest Credit Card Issuer achieves 26% ROI with ProKarma’s automation framework

Credit card issuer gains 26 percent ROI with automation framework

World’s Largest Credit Card Issuer, one of the world’s largest credit card issuers, needed a more efficient way to support its online services and applications as it shifted customers to modern web and mobile platforms. To keep pace with changing transaction trends and accelerate release cycles, the company turned to ProKarma for an agile, adaptive testing framework that could improve full-stack implementation and reduce labor-intensive manual work.

ProKarma built an open source-based test automation framework using Java, along with continuous integration, ALM, and Rally to streamline testing and break down team silos. The solution automated 1,200 test cases, cut regression cycles from six weeks to one week, reduced the cost of quality from 13 people to four, and delivered a 26 percent ROI in the first year and 84 percent in the second.