Case Study: Luxent achieves near-doubling of its professional services operations with Projector PSA

Growing Smart Luxent Doubles Down on Best-of-Breed PSA

Luxent, a cloud-based software and technology consulting firm, was struggling to scale after a previous suite required expensive customizations and failed to model its professional services workflows. Needing a cloud PSA that would integrate cleanly with its CRM and accounting systems and support rapid growth, Luxent selected Projector PSA’s Professional Services Automation.

Projector PSA quickly modeled Luxent’s standard workflows, configured integrations, and cut over in days, delivering cross-departmental visibility, reliable quote-to-cash processes, and strong user adoption across international teams. The solution streamlined capacity planning, project tracking, and reporting—helping Luxent nearly double its professional services organization and earn recognition from SPI Research as a top-performing services firm.

Luxent

Vivian Keena

President and CEO