Case Study: Univar Solutions achieves improved customer satisfaction and predictive delivery insights with project44

How Univar Increased Customer Satisfaction Using Advanced Visibility

Univar Solutions, a global chemical and ingredient distributor, needed to improve the delivery experience, reduce transportation costs, and make more data-driven decisions but lacked real-time, high-quality shipment data. To solve this gap they turned to project44 and its Advanced Visibility Platform to provide the missing visibility and actionable insights.

project44 integrated its Advanced Visibility Platform with Univar Solutions’ Oracle Transportation Management and deployed Tracking and Exception Management plus automation for LTL Dispatch and LTL Digital Document Retrieval. The project44 solution delivered predictive, real-time ETAs that incorporate weather and traffic, eliminated manual processes, saved time and money, and measurably improved customer satisfaction and operational decision-making.

Univar Solutions

Dirk Martin

Senior Director of Transportation