Case Study: RR Donnelley achieves $250K annual savings and reduced manual intervention with project44

How RR Donnelley Grew Profitability Exponentially

RR Donnelley, a global printing and logistics provider, faced growing demand and needed to reduce costs, eliminate errors, and minimize manual intervention to ship freight more efficiently. RR Donnelley engaged project44 and adopted project44’s Advanced Visibility Platform—implementing the full suite of Less-Than-Truckload products integrated into their MercuryGate TMS—to automate rating, transit time, dispatch, tracking, and digital document retrieval.

project44 delivered a frictionless multi-carrier onboarding and real-time data integration that went live in 30 days (vs. an expected six months), dramatically reducing manual work and improving service. The solution yielded measurable results: about $250,000 saved annually and 700–900 phone calls eliminated per day, enabling RR Donnelley to operate faster, more efficiently, and focus more on serving customers.

RR Donnelley

Sam Hong

Director of Integration at DLS Worldwide