Case Study: LifeSeasons achieves 33% efficiency gains with project44

How LifeSeasons streamlines supply chain operations for 33% efficiency gains

Lifeseasons, a leading manufacturer of dietary supplements, faced challenges with its supply chain operations, including inefficient returns processing, a lack of real-time shipment visibility, and an increasing number of manual "Where is my Order" (WISMO) inquiries. This workload was going to require hiring an additional employee. To address this, they partnered with project44 for its real-time transportation visibility platform.

By implementing project44's solution, Lifeseasons gained a single source of truth for shipping data and automated notifications. The results were significant, including a 33.3% efficiency gain in their returns department, allowing them to avoid a new hire and save $80k annually. They also cut time spent on manual WISMO tasks in half, reduced customer service calls, and gained robust analytics for improved carrier performance.

LifeSeasons

Zach Cannon

Manager of Operations and Logistics