Case Study: PSG boosts project delivery and automation with Project Portfolio Office

PSG - Customer Case Study

PSG, a leading independent financial services group, faced a challenge in managing over 70 simultaneous projects across its organization. The lack of a holistic view made it difficult to track status, resources, and governance compliance using manual methods. To align with its strategic goals, PSG engaged Project Portfolio Office (PPO) to establish a roadmap for its project management office and address these process and technology shortcomings.

Project Portfolio Office implemented a fit-for-purpose PPM solution, configuring the software to support PSG's hybrid methodology and provide real-time, automated reporting. The results were significant, with data quality scores improving from near zero to over 60% and governance metrics reaching 75-80%. This foundation enabled the successful delivery of 19 large strategic projects and contributed to substantial cost savings, leading to PSG being named the runner-up for the 2021 South African PMO of the Year award.

PSG

Zach Fuchs

Chief Project Officer