Case Study: Pacific Life Re improves portfolio visibility and demand management with Project Portfolio Office

Pacific Life Re - Customer Case Study

Pacific Life Re, a provider of reinsurance products, faced a challenge in managing its project portfolio due to a low organizational maturity. With business units operating in siloes and an unmanaged pipeline of ideas, the company struggled with duplicated efforts and a lack of strategic alignment. The PMO sought a solution to gain control over demand management and prioritization, leading them to partner with Project Portfolio Office and adopt their PPO tool.

Project Portfolio Office implemented its out-of-the-box demand management capability within PPO. This provided a simple, centralized system for capturing and sizing project requests, enabling effective prioritization. The solution automatically converted approved proposals into pipeline projects, giving the PMO a clear, complete portfolio view. As a result, Pacific Life Re achieved a quantum leap in maturity, gaining a much broader understanding of its work pipeline and significantly improved resource planning to avoid critical bottlenecks.

Pacific Life Re

Richard Humphrey

Director of Project Portfolio Management