Case Study: UK challenger bank achieves business banking growth and regulatory compliance with Project One

UK Challenger Bank drives multi-year compliance and customer growth with Project One

The UK challenger bank faced the challenge of expanding its business banking operations across both physical and digital channels while simultaneously undertaking a multi-million pound Financial Crime improvement programme to meet strict regulatory standards. To address this, the bank engaged Project One for programme directorship and IT leadership services.

Project One provided overall programme directorship, managing the Systems Integrator to ensure value and on-track delivery, and drove the transition to an internally based team. They also injected IT leadership into the Financial Crime programme, managing multiple platform releases and keeping business stakeholders informed. The outcome was a significant increase in business banking customer take-on and the successful delivery of all required IT capabilities for compliance, ensuring the bank met its critical milestones.