Case Study: one of the world’s leading international airlines achieves revenue growth and operational stability with Project One

One of the World’s Leading International Airlines unlocks £200m annual revenue with Project One

Project One worked with one of the world’s leading international airlines as it faced the challenge of transforming its fragmented Customer & Commercial digital offerings. The airline needed robust programme management to navigate a complex landscape, including a major overhaul of its Revenue Management & Sales product portfolio amidst multiple enterprise-wide changes.

Project One delivered two key programmes: the implementation of a new Revenue Management System using a SaaS solution and the cloud migration of the Orders Data Store. This approach provided the transparency and control needed for on-time, within-budget delivery. The results included an estimated £200 million in annual revenue uplift from the new revenue system and a cloud solution that eliminated instability, de-risked operations, and delivered substantial performance improvements.