Case Study: the UK's largest private healthcare provider boosts digital transformation and patient services with Project One

Largest Private Healthcare Provider in the UK launches PCI DSS and online booking improvements with Project One

The customer, the largest private healthcare provider in the UK, faced challenges in maintaining its market leadership due to rising costs and falling behind competitors in digital transformation. Their existing IT function lacked the capacity and capability to deliver a new, ambitious 5-year technology strategy while managing ongoing projects, risking their patient proposition and growth. Project One was engaged to provide key Programme Leads to address these delivery gaps.

Project One fielded a team of experienced change professionals who took leadership of critical programmes. They delivered tangible results, including achieving PCI DSS compliance to enhance data security and launching the first fully online private medical insurance booking service. This solution by Project One filled immediate capability gaps, mitigated significant enterprise risks, and revolutionized the patient booking experience, leading to better outcomes for patients and shareholders.