Case Study: a government company stabilises major IT transformation with Project One

Government Company recovers major IT transformation in 30 months with Project One

The customer, a government company in the healthcare sector, faced a stalled core technology transformation programme. The initiative, aimed at modernizing aged supply chain systems, was mired in disputes and mistrust among partners, causing key milestones to slip. Vendor Project One was initially engaged to conduct an independent programme assurance review to address these challenges.

Project One implemented its findings by overseeing the replacement of senior programme management, establishing an independent PMO, and taking on key leadership roles. This restored collaboration and transparency, putting the programme back on track. As a result, the government company's leadership gained increased confidence and visibility into the benefits, with key system changes and new functionality being successfully delivered. Project One's involvement ensured effective ongoing leadership and significantly improved working relationships among all parties.