Case Study: Global Retail Bank achieves agile delivery control and faster portfolio execution with Project One

Global Retail Bank scales agile delivery across 14 teams with Project One

The customer, a global retail bank, established a Digital Solutions division to counter fintech competition but struggled with siloed, uncoordinated Agile teams across its regions, leading to a sub-optimal delivery reputation. Project One was engaged to help implement a scaled Agile operating model and establish centralized portfolio control using the existing Jira toolset.

Project One defined a Scaled Agile Framework (SAFe) approach, integrating the bank's risk controls into Agile backlogs and providing a single method for planning and governance across 14 teams. This brought the portfolio under robust control, increasing predictability and pace while complying with the bank's framework. Project One also rescued and delivered a struggling open banking platform into production.

Global Retail Bank