Case Study: Tierpoint Hosted Solutions achieves doubled efficiency and streamlined order prioritization with Project Insight

Tierpoint Hosted Solutions - Customer Case Study

TierPoint faced inefficient project coordination: information was scattered across departments and locations, reporting was impossible, and purchasing relied on Excel and email so work couldn’t be tracked, prioritized or scheduled effectively. The company needed a central repository and better resource/workload management to replace a clunky, first‑come, first‑serve process.

They selected Project Insight for its ease of use, email-to-project features, alerts and configurability. Implementing PI created a single source of truth with reporting and tracking, eliminated lost emails, enabled prioritized scheduling instead of FCFS, reduced project setup time by 75% with templates, and ultimately doubled their efficiency.

Tierpoint Hosted Solutions