Case Study: National Western Life achieves centralized real-time project visibility and accurate time and resource tracking with Project Insight

National Western Life - Customer Case Study

National Western Life, a mid‑size life insurance company, needed a formal project management structure to support a major systems upgrade and ongoing IT projects. Previously managing work with whiteboards and spreadsheets, they lacked a centralized online schedule, cross‑team access (internal and third‑party), resource allocation, time tracking, and real‑time reporting to monitor costs and progress.

They chose Project Insight for its practical feature set and strong customer support. The web‑based solution centralized scheduling and time entry for 150+ users, enabled resource balancing and vendor accountability, and produced real‑time reports and financials—supporting weekly/monthly status updates, tracking 110,000+ upgrade hours, and allowing capitalization and accurate project cost reporting.

National Western Life