Case Study: Litigation & Legal Services Provider achieves company-wide project visibility and scalable control with Project Insight

Litigation & Legal Services Providing Company - Customer Case Study

A litigation and legal services firm outgrew its home‑grown time-tracking and project-monitoring system, which lacked a central database, visibility across multiple locations, and end-to-end control from planning to billing. The ad hoc process was time-consuming, restricted growth, and made it difficult to know project status or budget health in real time.

The company chose Project Insight’s on‑premise project management solution for confidentiality, multi‑location transparency, rich APIs, and alignment with IT, operations and finance; deployment and customization took about 6–9 months. Since implementation the system has scaled from 250 to over 800 users, provides instant project status and minute‑level reporting, improves productivity and billing oversight, enables proactive issue correction, and delivered greater company‑wide process control and client satisfaction.