Case Study: Kempinski Hotels achieves centralized project visibility and streamlined hotel openings with Project Insight

Kempinski Hotels - Customer Case Study

Kempinski Hotels’ global IT organization—covering regional teams in Europe, the Middle East, Africa and China—was struggling to manage complex pre-opening and retrofit projects across many properties. With no centralized project visibility, poor handling of task dependencies, version-control problems from circulating Excel and MS Project files, and time-consuming manual reporting, the IT leadership needed a simpler, company-wide way to oversee large, interdependent hotel openings and regional initiatives.

Kempinski adopted the cloud-based Project Insight after evaluating multiple vendors. As a hosted SaaS solution with centralized templates and hierarchical access, it eliminated file version issues, automated dependency management, improved project reviews and provided a single “mission control” view for Geneva and regional teams. The result: better oversight, faster updates to critical paths, easier collaboration across departments and plans to expand user access for additional projects and hotel operations.

Kempinski Hotels