Case Study: Wipro achieves $2.66 million in annual savings with ProHance

Wipro Achieves $2.6 Million in Annual Savings and 170 FTE Capacity Gain with ProHance

Wipro, a leading global information technology and business process services company, faced challenges with a lack of real-time performance measurement and detailed analysis within its Health Care segment. This absence of visibility into employee activities made it difficult to address inefficiencies and optimize workforce performance, hindering their ability to make informed, data-driven decisions.

ProHance implemented a solution featuring real-time performance tracking, customized reporting, and regular data review sessions. This enabled Wipro to gain immediate visibility into operations and implement corrective measures. The results were significant, with ProHance helping to create additional capacity equivalent to 170 FTEs and achieve annual financial savings of $2.66 million, alongside an 18% increase in productive time on system.

Wipro

Shalabh Srivastava

Head, Quality and Process Excellence