Case Study: a global clinical process outsourcing company achieves higher output and productivity with ProHance

How ProHance helped a Clinical Process Outsourcing Leader deliver more cases

A global clinical process outsourcing company faced challenges with limited visibility into its hybrid workforce's efficiency, manual task assignment, and a lack of measurement for overall output. To address these issues, the company deployed ProHance, utilizing its Work Time, Work Output, and Workflow modules.

The solution implemented by Prohance automated task allocation and reporting, providing seamless operational visibility. The results were significant, including a 50% reduction in time spent on non-value-add activities, a 17% increase in productive time, and a 25-33% higher number of cases processed with the same resources, demonstrating the measurable impact of the ProHance deployment.