Case Study: GeBBS Healthcare Solutions gains 1 hour of productive time per employee with ProHance

GeBBS Healthcare Solutions Gains an Additional 1 Hour Productive Time Per Day, Per Employee within 6 Months of Using ProHance

GeBBS Healthcare Solutions, a leader in healthcare revenue cycle management, faced a challenge in measuring organizational productivity. Their leaders lacked visibility into how employees spent their work time, making it difficult to set performance benchmarks and achieve higher operational efficiency. To address this, they turned to the vendor ProHance and its workforce analytics solution.

ProHance was implemented to track employee activity and provide detailed analytics on time spent. The solution helped GeBBS redefine work targets, optimize processes, and identify training needs. The measurable results were significant: ProHance helped the company gain an additional hour of productive time per employee per day, improved workload distribution, and increased capacity utilization by 15%.

GeBBS Healthcare Solutions

Prasad Salian

Manager WFM & MIS