Case Study: a Fortune 50 company saves $6.3 million with ProHance

Fortune 50 Company Identifies $6.3 Millon Gap Outsourcing Costs

A Fortune 50 multinational logistics company was experiencing a significant lack of value from its outsourced IT engagements. Despite vendor time sheets showing a fully utilized team that was requesting more resources, project deliveries were being missed and costs were escalating. The client suspected a major gap between reported work and actual work but lacked the data to prove it, having only the vendor's self-reported information to go on.

The company deployed ProHance, a workforce analytics solution, across a test group of 400 vendor resources. Within 30 days, ProHance data revealed the team was averaging only 4.5 hours of work per day, uncovering 40% hidden capacity and identifying $6.3 million in excess capacity spend. Using ProHance as their single source of truth, the client reduced the team size by 20% and implemented data-driven SLAs. This strategic optimization resulted in $6.3 million in cost savings and improved overall productivity.