Case Study: a prominent chemical manufacturing organization achieves 39-minute productivity gains with ProHance

A Shared Services Center Witnessed a Significant Increase in Their Productive Hours

A prominent chemical manufacturing organization's shared services center in Manila faced a challenge with minimal visibility into how employees spent their time, relying on manual timesheets that hindered resource optimization. They partnered with operations management platform vendor ProHance to gain better insights into work activities and improve efficiency.

ProHance provided its analytics tools to help employees eliminate distractions and prioritize work, while giving managers the data to optimize team utilization. As a result of implementing ProHance, the organization achieved a 43-minute increase in time spent on the system and a 39-minute gain in overall productive hours within the first year, all without any change to the total logged hours.