Case Study: a leading us-based insurance firm achieves 19% higher productive time with ProHance

A leading US-based insurance firm improves productive time by 19% within 6 months

a leading US-based insurance firm was facing challenges in gaining visibility into its hybrid workforce's productivity. The company lacked a consolidated view of time and activities across its diverse operations, which hindered decision-making and efficient resource allocation. They turned to ProHance, a workforce analytics solution, to address their need for automated tracking and insights into core versus non-core work.

ProHance was deployed on over 250 employees and integrated with the existing HRMS tool. This implementation provided real-time, data-driven insights that led to significant improvements. The results included a 19% increase in productive time per employee and a 33% reduction in idle time, generating potential cost savings of over USD 1.5 million. ProHance enabled the firm to enhance operational efficiency, accelerate decision-making, and improve overall service quality.