Case Study: Ajuba achieves 25% higher productivity with ProHance

25% Productivity Gain and Enhanced Work-Life Balance at Ajuba

Ajuba, a healthcare revenue cycle management provider, faced challenges with workforce productivity and operations management. Their managers lacked factual data to set production targets, measure team efficiency, and justify staffing needs, which resulted in excessive overtime. To address this, they turned to the vendor ProHance and implemented its workforce analytics solution to gain visibility and streamline their processes.

By deploying ProHance's analytics tool on over 3,000 workstations, Ajuba's managers gained access to real-time data that identified inefficiencies and uneven work allocation. The solution from ProHance enabled them to cross-train employees and better mentor their teams. As a result, Ajuba increased its work output by 25%, reduced overtime by 15%, and decreased team sizes by 14%, all while improving employee work-life balance.

Ajuba

Aravind Nadella

Director - Engineering