Case Study: Westminster Finance & Business Solutions reduces data entry errors and boosts loan processing efficiency with Progress Rollbase

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Preview of the Westminster Finance & Business Solutions Case Study

Westminster Finance & Business Solutions reduces data entry errors by 20% with Progress Software

Westminster Finance & Business Solutions, a fast-growing financial solutions company, faced a challenge with inefficient manual systems for managing over 90 tasks in its loan process. As the client base grew, these lengthy processes for commissions, reporting, and database management began to overwhelm staff. To address this, the company worked with Progress Software to find a solution.

Using Progress's Rollbase platform, Westminster created a cloud-based application that automated its mortgage lending workflow. This provided a single repository for all loan data and tasks, which reduced data entry errors by 20%. The solution from Progress Software improved overall efficiency and consistency, allowing tasks to be automatically assigned and tracked through completion.


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