Case Study: Unum achieves faster product launches with Progress Software Corticon BRMS

Unum - Customer Case Study

Unum, a Fortune 500 benefits provider, needed a faster way to introduce new products and change business rules that had been locked in code, spreadsheets, and manual workarounds. Using Progress Software’s Progress Corticon BRMS as part of the Simply Unum platform, the company aimed to reduce long implementation cycles, improve agility, and make rule changes easier for both business and IT teams.

Progress Software implemented a model-driven business rules solution that externalized and automated decision logic across Unum’s SOA environment. The results were significant: rule changes that once took 40 hours or 12+ weeks could be completed in a day, price quote turnaround dropped from 8 weeks to as little as 1 week, and Unum now has 63 decision services in production with stronger ROI, better customer service, and fewer rework issues.

Unum

John Pennoyer

System Consultant and Rules Architect