Case Study: The Resource Network achieves real-time data connectivity and richer client insights with Progress DataDirect

The Resource Network connects 11,200 companies with Progress Software

Progress Software helped a customer named The Resource Network overcome the challenge of synergistically tying together diverse data from multiple best-of-breed applications, including cloud-based platforms like Salesforce.com. Their system, built around a FileMaker database and Microsoft SQL Server, needed a critical link to integrate real-time Salesforce data with their ODBC-compliant applications.

The solution implemented by Progress Software was the DataDirect OpenAccess for ODBC for Salesforce datasource. This provided the vital ODBC connectivity to access Salesforce data in real time using SQL. As a result, The Resource Network can now dynamically combine information from its SQL Server repository, FileMaker applications, and Salesforce cloud, managing thousands of contacts and opportunities to provide clients with a rich, multidimensional perspective. Progress Software's technology and support were key to making this integrated system work.

The Resource Network