Case Study: Sentara Healthcare improves enterprise search for healthcare professionals with Progress Software's Semaphore

Sentara Healthcare improves enterprise search for 80% of healthcare workers with Progress Software

Sentara Healthcare faced the challenge of delivering critical, time-sensitive medical information efficiently to its healthcare professionals, who are primarily caregivers rather than search experts. Their enterprise search needed to improve so that staff could quickly find everything from drug recalls and coverage details to internal company documents, which were scattered across disparate systems and portals. To address this, they turned to Progress Software and its Semaphore Semantic AI platform.

Progress Software implemented its Semaphore platform to power an improved enterprise search solution. This enabled Sentara Healthcare to unify search across various data sources, allowing professionals to rapidly find the precise information needed for patient care and operational decisions. The solution ensured that crucial data, such as product recalls and policy changes, could be incorporated into the decision-making process in real-time, thereby improving patient outcomes and organizational efficiency.

Sentara Healthcare