Case Study: BerkOne achieves faster, more reliable mission-critical systems with Progress Software MDBA

Progress MDBA Safeguards MissionCritical Systems for BerkOne

BerkOne, a business process automation leader serving more than 300 clients, needed to keep its mission-critical systems available 24/7 while database performance was slowing down. The company relied on Progress OpenEdge for key tax processing and collateral management applications, and turned to Progress Software and its Progress Services team for help before the issues affected production.

Progress Software delivered a Database Health Check through its Managed Database Administration (MDBA) offering, along with database tuning, a new backup strategy, and proactive monitoring using Progress OpenEdge ProMonitor. The results were significant: end-of-night reporting time dropped from 10 hours to 20 minutes, one key client report ran more than 250% faster, database restarts were reduced from six nights a week to once a week, and BerkOne improved system availability and reduced operational risk.

BerkOne

Kristen Dougherty

Director of Development