Case Study: Lakeland Health achieves a responsive, mobile-friendly customer experience with Progress Software Sitefinity CMS

Progress Delivers Responsive User Experience to Lakeland Health Customers

Lakeland Health, a leading community health system in southwest Michigan, needed to replace its proprietary website platform because it was limiting mobile capabilities, custom functionality, integrations, and content updates. The organization turned to Progress Software and its Progress Sitefinity CMS, working with implementation partner Enqbator to create a more responsive, user-friendly digital experience.

Progress Software helped Lakeland Health launch a 1,500-page site in under six months with responsive design, open APIs, and custom features like a doctor search, mega menu, service locator, and integrated newsletters. The results included mobile traffic rising from 34% to more than 50% of visitors, developer efficiency doubling, and improved accuracy by eliminating duplicate physician data entry across systems.

Lakeland Health

Megan Yore

Chief Communications Officer and Director of Marketing