Case Study: Nova Scotia Power achieves a more reliable, responsive digital experience with Progress Sitefinity

Nova Scotia Power boosts page views 91% with Progress Sitefinity

Nova Scotia Power, a regional electricity utility, faced the challenge of modernizing its outdated digital platform after Hurricane Dorian underscored the need for a reliable, responsive, and secure website during emergencies. They partnered with Progress Software, implementing the Progress Sitefinity platform to build a foundation for improved digital experience delivery.

The solution from Progress Software involved using Sitefinity to create a new website that integrated seamlessly with critical data sources and business applications, enabling personalized customer features like an interactive energy source display. The results were significant, including a 42% increase in new users, a 12% rise in organic traffic, and a 52% decrease in bounce rate within the first year.

Nova Scotia Power