Case Study: NETELLER achieves measurable ROI and faster identity verification with Progress Software

Neteller - Customer Case Study

NETELLER, the online money transfer company, needed to speed up identity verification and fraud-related decision-making as its growth outpaced technical turnaround times. Its KYC process relied on multiple external data brokers, but adding and managing those sources through hard-coded legacy rules was slow and limited how quickly new customers could be approved.

Progress Software implemented the Progress Corticon Business Rules Management System for NETELLER, giving business analysts a spreadsheet-style way to manage rules and integrate new data brokers. The solution went live in weeks and delivered measurable ROI in three months, cut rule implementation time from three months to 24 hours, enabled new brokers to be added in a day, and helped NETELLER increase revenue by $1.5 million per month.

NETELLER

Andy Scott

Chief Security Officer