Progress Software
390 Case Studies
A Progress Software Case Study
Microboards Australia, a non-profit organization supporting individuals with disabilities, faced significant challenges in managing detailed daily reports, shift handovers, and tracking the health and life goals of their clients. This inefficient and time-consuming process, which relied on verbal handoffs and sporadic notes, created gaps in care and caused anxiety for families. They turned to Progress Software and implemented its Podio product to find a digital solution.
Progress Software's Podio provided a fully customizable platform that automated shift reporting and centralized the tracking of financial, social, and health data. This solution eliminated the need for lengthy verbal handoff reports and provided clear dashboards for monitoring client well-being. The results included more efficient operations, better and faster training for new staff, and potentially life-saving interventions thanks to detailed health trend tracking. Podio now supports over 100 families within the Microboards Australia network.