Case Study: Imperial College Healthcare NHS Trust achieves zero-downtime 24/7 clinical IT operations with Progress LoadMaster

Imperial College Healthcare NHS Trust accelerates logins 75–80% with Progress Software

Imperial College Healthcare NHS Trust, a major London hospital group, faced challenges with an outdated and unsupported load-balancing solution. Their legacy system routed traffic inefficiently and relied on hard-coded IP addresses, creating high risk and complexity for IT changes and threatening the 24/7 uptime required for clinical systems. They selected Progress Software's Kemp LoadMaster to address these issues.

Progress implemented a highly available pair of LoadMaster appliances with Layer 7 intelligence and built-in security features like a web application firewall. This solution enabled zero-downtime maintenance and updates for critical hospital applications. The results included a 75-80% acceleration in application login times, reducing them from 2-3 minutes to under 30 seconds, and the elimination of 45 legacy clusters to reduce network overhead, all while ensuring continuous clinician access to patient data.

Imperial College Healthcare NHS Trust