Case Study: Heath Village boosts revenue and productivity with CARDWATCH POS from Progress OpenEdge

Heath Village increases meal sales by 25% with Progress

Heath Village, a retirement community, sought to improve its ability to track and manage sales to support new dining and service options for its residents. Their manual process was inefficient and error-prone, capturing only an estimated 75% of meals served. To address this, they implemented the CARDWATCH POS point of sales system, which is based on the Progress OpenEdge platform.

By implementing this Progress OpenEdge-based solution from CARDWATCH, Heath Village automated its point of sales process. The results included a 25% increase in sales, translating to an additional $150,000 annually, and significantly improved productivity by automating 15,000 monthly transactions, saving at least one full-time employee. The system also enhanced inventory management across their dining facilities, gift shop, and beauty salon.

Heath Village