Case Study: a global non-profit improves SharePoint search and knowledge discovery with Progress Semaphore

Global Non-profit improves SharePoint search with Progress Software in a 5-year rollout plan

A global non-profit organization faced challenges with knowledge discovery across its widely distributed structure. Its documents were spread across thousands of SharePoint sites worldwide, making communication between home and field offices difficult. To address this, they partnered with Progress Software to implement a pilot using the Semaphore platform to improve search and document management.

The solution utilized Progress Software's Semaphore to build a semantic knowledge model for key document types, automatically classifying and tagging documents with rich metadata. This metadata was fed into SharePoint, dramatically improving search precision and enabling real-time document dashboards. As a result, the non-profit achieved its pilot objectives, reduced duplication, and built a strong business case for a 5-year expansion plan, providing users with a consistent and real-time view of necessary documents regardless of their location.

Global Non-profit